Cuisines: Brew Pub, Bar, Fast Food, Mexican, Latin, Seafood. Dear heccgcThank you so much for your preference and for sharing the details about your recent stay in Secrets Maroma Beach Riviera Cancún.We are very sorry you encounter an unespected beach scenario. This seaweed, called sargassum, floats free and provides a natural and essential habitat for many species of fish including endangered species. Unfortunately, seaweed can occasionally be an issue. January through April are peak season across the world’s sunbelt — especially in Mexico. We complained and wanted to change rooms, they offered us the SAME ROOM elsewhere for another $150 a night.. Huh? A few hammocks are submerged in the pool, as well as set on the concrete path. This seaweed, called sargassum, floats free and provides a natural and essential habitat for many species of fish including endangered species. The huge Presidential Suite has a telescope, four-person outdoor whirlpool, large dining area, and swim-out access. Despite the size of the resort, the restaurants don’t feel crowded. Secrets Maroma Beach Riviera Cancun: Amazing place, staff and food - See 17,316 traveller reviews, 16,443 candid photos, and great deals for Secrets Maroma Beach Riviera Cancun … Rooms at the Excellence are more classically elegant than the modern, hip rooms found here at Secrets. Learn more. We had to decline multiple times before they took ‘no’ as an answer. Calle Carretera Federal Cancun Km 48 The Grand Mayan Riviera Maya. The two main ocean-view pools with a swim-up bar have a lively vibe, while a stunning destination-style spa offers couples' treatments in private outdoor cabanas on the beach. There are candles, fountains, and serene pools of water everywhere, plus carved wooden furnishings are handmade by Mexican artisans, and all guests receive champagne and refreshing towels upon arrival. Complained of our room that had over 60 bugs that were killed. I can't say enough about how wonderful our vacation was here." We look forward to welcoming you again in the near future.Best regards,Iliana PerezSocial Media CoordinatorSecrets Maroma Beach Riviera Cancún. Tractors and laborers cleaning up the beach was the primary scenery...most folks were piled up around the pools and if you didn’t grab a lounge chair by 8am you were not going to find one. We can assure you our staff is working as quickly as possible to remove the seaweed as the ocean delivers it to us.Mexico and parts of the Caribbean are experiencing higher than normal amounts of seaweed. Different restaurants on the property featuring different flavors. Now £286 on Tripadvisor: Secrets Maroma Beach Riviera Cancun, Playa Maroma. Most have garden views but some ocean-view units are available. We took a look at the hotels that received the most favorites (the heart icon next to the hotel name, which allows travelers to save it to their profile), and decided to share them with you.…, Here’s a universal fact — pools are one of the major draws to a Mexican resort (next to beaches, of course!). Travelers wanting to be closer to Playa del Carmen's bustling Fifth Avenue -- a popular tourist destination for shopping, bars, and nightlife -- should consider the fabulous Royal Hideaway Playacar. The place is great for people who want quiet time or who want to be active. The resort lived up to our expectations and more. Rooms have sitting areas with sofas, and all have furnished balconies or ground-floor patios. And with easy access to the wonderful Mayan ruins of Chichen Itza and Tulum, you can even…, The Riviera Maya — a wildly popular stretch of coastline that runs from south of Cancun to Tulum — is one of Mexico’s hottest beach destinations. The food is the best we’ve ever had an any app-inclusive we’ve stayed at, and the service was top notch as well. Taxes and fees that are shown are estimates only. 24-hour dining options allow guests to enjoy late night bites at the Coco Café. As usual, we were delighted to share your nice comments with Jimmy, Jorge and the rest of our team, who are so proud to make sure that all our guests receive only the best service.Currently, Mexico and parts of the Caribbean are experiencing higher than normal amounts of seaweed. The lobby is large, airy, and modern, with marble floors and a striking water fountain at its center. Besides this, the entire trip was awesome!More, Dear The HReading that you had a very good time during your stay at Secrets Maroma Beach Riviera Cancún it's truly rewarding.We are pleased that you have enjoyed all the details that we are proud of and that we offer to our guests. Himitsu is a hibachi-style Japanese restaurant where you can enjoy table-side teppanyaki cooking (reservations are required). Guests have the option to eat in the buffet restaurant or try some of the a la carte dining rooms, for which reservations are not required. The Secrets Spa offers a comprehensive treatment menu that includes massages and hydrotherapy, and it also has a beauty salon for nail and hair services. The resort combines elegance and intimacy throughout spacious, high-ceilinged common areas and sprawling, manicured tropical grounds, both of which have plenty of secluded nooks and shaded seating areas. The food is awesome. How quickly the seaweed returns throughout the day is unfortunately up to mother nature.As usual, we were delighted to share your nice comments about how you can't wait to see everyone at Secrets Maroma Beach with Manuel and the rest of our team, who are so proud to make sure that all our guests receive only the best service.Again, thank you for sharing your experience and thank you also for your patronage of Secrets Maroma Beach Riviera Cancún. Standard amenities include high-quality toiletries, laptop-sized safes, free Wi-Fi, flat-screen satellite TVs with DVD players, Nespresso machines and coffee capsules, and minibars that are restocked daily with free soda, bottled water, and beer. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. Secrets Maroma Beach Riviera Cancun: Gorgeous Beach, Amazing Food! Guests praise the locale. I told them I never made a local call. We went to Cancun for the supposed beach quality and was severely disappointed; there were massive plumes of seaweed in the water and on the beach. There are several nearby eco- and adventure parks, including Tres Rios -- with jungle, rivers, caves, swimming with dolphins, snorkeling, and an underground river -- and Xplor Park, with its several miles of jungle zip-lines and underground web of caves. Guests can also have dinner for two right on the beach. What makes them so popular? Being able to walk right out your door and jump into one! They have tons of activities but you can get away from it all easily. this is a great resort for everything (food, amenities, room, staff, etc.) After asking him three times to just charge me for something I didn't do so that I could get my checkout paper, he did. When comparing Excellence Riviera Cancun vs Secrets Maroma, the Excellence just beats out Secrets thanks to its higher number of features. 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